Case Studies

Our success story from:

Talent International Logo
Our success story from:

The service provided by Diacom has been second to none. Extremely responsive to any situation, either a crisis or a general advice scenario and guidance call. You meet the team, so you build up a great relationship which I feel is important when working together, especially as my knowledge is limited and feel the support is needed and always given for the best of the business. I would 100% recommend Diacom for your Business needs.

- Tina Vanes – National Operations Manager

Talent International Logo

Talent International is an innovative and highly-successful global IT&T recruitment agency and technology service specialist globally.

They have outstanding growth in a very competitive environment and are one of the largest independently owned recruitment businesses in the world.

Diacom Networks have supported Talent with their IP communications and Data networking infrastructure for many years.

The Summary

The requirement was a simple one. To improve the level of support and get greater value for money on their service level agreement both for voice and data. We were able to reduce monthly costs for Talent whilst vastly improving their Data network infrastructure with cloud-based networking technology.

Diagnosing faults now takes minutes rather than hours.

The Challenge

Talent International Result Image
  • Linking five UK sites as well as a HQ in Australia via site-to-site VPN.
  • Offering voice capability to make internal calls between branches.
  • Increase flexibility with simple networking management.
  • Reduce existing operational costs on old networking equipment.

The Solution

Talent International Solution Image
  • Unify communication solution installed and networked between branches.
  • Migration from ISDN to SIP.
  • Cisco Meraki security gateway and switching.
  • Cisco Meraki wireless.
  • Remote Unify handsets installed in Germany and the Netherlands cut down on international call costs.
  • The introduction of Cisco Meraki has improved their support experience greatly, as it allows us to see exactly what device is connected where.
  • Cisco Meraki wireless has helped their increasingly active workforce by allowing them to access critical business applications throughout the office and it’s various meeting rooms.

The Result

Talent International Result Image
  • A highly featured Unify communications platform that allows internal communication globally.
  • A data network with greater security, redundancy & visibility.
  • Secure VPN links to Data Centre’s in the UK and Australia.
  • A network that can adapt with their fast-moving workforce.
  • Another Happy Customer!