Our approach is simple. Develop the right solution with your input.
We believe this process is broken down into five key areas.
1. Solution Assessment
OurÂ aim is to recommend a solution that is suitable for your business, not just technically, but commercially too.
We focusÂ on what you actually need and listen to your objectives. Â Then, with your input, we design a solution. Simple as that.
The technology may be complicated but our approach is straightforward.
2. Solution Proposal
The proposals contain an objectives review, solution details and a recommended course of action.
We offer product demonstrations and visits to our existing reference sites. These are great as they offer a key insight into how the technology operates.
It’s important to us that you are comfortable moving forward.
Diacom Networks manages all aspects of the implementation process including; design, project management, pre deployment testing, user and system management training and post deployment documentation if required.
During the implementation process, we ensure that we work closely with your existing IT team to produce the best possible results.
4. Service & Support
It’s vital that you are offered the right kind of support on your investment.
Whether it’s day to day administration or responding quickly to a technical fault we pride ourselves on our ability to offer great service with a personable approach.
Our support number (084 4770 4771) is operated 24 hours a day, 365 days a year. Allowing you a point of contactÂ at any time.
5. Ongoing Account Management
Once we are engaged with you as a supplier, we want to make sure that you feelÂ valued as a customer moving forward. We do this through regular account meetings andÂ helpingÂ you to get the most from your investment.
Want to know more?
Check out or customer case studies page for a more detailed view.