Our Approach

Our approach is simple. Develop the right solution with your input.

We believe this process is broken down into five key areas.

1. Solution Assessment

Our aim is to recommend a solution that is suitable for your business, not just technically, but commercially too.

We focus on what you actually need and listen to your objectives.  Then, with your input, we design a solution. Simple as that.

The technology may be complicated but our approach is straightforward.

2. Solution Proposal

The proposals contain an objectives review, solution details and a recommended course of action.

We offer product demonstrations and visits to our existing reference sites. These are great as they offer a key insight into how the technology operates.

It’s important to us that you are comfortable moving forward.

3. Implementation

Diacom Networks manages all aspects of the implementation process including; design, project management, pre deployment testing, user and system management training and post deployment documentation if required.

During the implementation process, we ensure that we work closely with your existing IT team to produce the best possible results.

4. Service & Support

It’s vital that you are offered the right kind of support on your investment.

Whether it’s day to day administration or responding quickly to a technical fault we pride ourselves on our ability to offer great service with a personable approach.

Our support number (084 4770 4771) is operated 24 hours a day, 365 days a year. Allowing you a point of contact at any time.

5. Ongoing Account Management

Once we are engaged with you as a supplier, we want to make sure that you feel valued as a customer moving forward. We do this through regular account meetings and helping you to get the most from your investment.

Want to know more?

Check out or customer case studies page for a more detailed view.

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